We know that these are uncertain and trying times for all. You may have seen a notification from our parent company this week that the Spanish government is requiring our factory to close, temporarily, in order to protect our workforce. We want to reassure you that this closure will not affect our inventory in the United States.
Rest assured that Recasens USA is doing everything possible to continue to supply our customers and distributors with the same quality product to which you have become accustomed. In addition, we are offering supplemental services to our distributors to assist in continuing service to their customers, even with the current restrictions. It is our goal to assist our fabricators, OEM clients and distribution partners to operate as normally as is possible during this time.
Despite the recent announcement by the Spanish government to close facilities like our factory in Barcelona, our US operations are prepared for this crisis and we are actively taking steps here to help support our customers’ businesses, including:
- An ample inventory for the 2020 season that is already available here, in the US. This includes many of the popular colors and styles needed for the 2020 spring season.
- Two additional containers of fabric which will arrive from Spain in April to supplement our existing supplies. These shipments will provide the full line of RECACRIL® and RECWATER® canvases you need for the 2020 season.
For our distribution partners, if your physical operations have had to temporarily close, we are taking steps here in the US to help support your business and allow you to maintain operations:
- Our full US team is available to you via phone and email, to answer questions or provide support for the customer orders you receive.
- We will now offer drop-ship options for both full rolls and cut yardage to help you fulfill customer orders. All of our US warehouses have been deemed essential businesses and will be allowed to remain open.
We hope that these measures will allow you to continue to operate and serve your customers with minimal disruption. If you have any questions or are interested in taking advantage of our new drop shipping service, please contact us or your local Recasens distributor.