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For 5 years after installation, RECASENS warranty covers their fabrics against decomposition and fading only, for regularly maintained fabrics under normal use and environmental conditions.

RECASENS will either, at its discretion, replace free of charge or reimburse the invoice value of the section of fabric recognized as faulty, excluding any costs or any other compensation for any reason whatsoever.

The warranty does not protect against any damage due to abuse, neglect, vandalism, burns of any kind, fires and natural disasters.

Consequently, the warranty excludes the following damages:

• Faulty maintenance or the use of unsuitable products or instruments: no detergent, chemical product or solvent can be used, NOR any scraper or other instrument that may damage the surface of the fibers.
• Defects due to the aging and normal wear of the fabric.
• Soiling caused by animals.
• The repair of damage or defects in the fabric resulting from accidents or acts of nature.
• Faulty assembly or handling by the user, the projection of various products, hanging objects on the fabric, falling objects, bumps, road accidents, vandalism, burns from cigarettes or other sources, and fire.
• Lightning or unusual climatic or environmental conditions.

The warranty excludes the cost of any mechanical device (hardware, mechanisms, structures, etc.) as well as any cost of manufacturing, assembly and installation.

The warranty takes effect from the date of installation of awnings, curtains or any other product made with RECASENS canvases.

RECASENS canvases are a component of the final product. If you detect any defective fabric, please contact the installer or distributor from whom you purchased the product.

The high-tech Infinity Process finishing technique provides RECASENS canvases with long lasting protection against mold, as well as excellent water and oil repellency, making awnings that will protect you from both sun and water for many years.

However, the accumulation of dust, air pollution particles, foreign organic materials and general dirt can damage this protection, shortening the life of the canvas, so the fabric must be properly cleaned and maintained.

The most effective method for maintaining your canvas is to clean it once a month using a low pressure hose to prevent dirt accumulation. IMPORTANT: The fabric must be completely dry before closing or storing the awning.

The awning may be left open in the rain, as rain will also help prevent the accumulation of dirt. If for any reason you have to roll the awning while it is still wet, unroll it as soon as possible to let it dry. In times of continuous rain, we recommend keeping your awning rolled closed.

In addition to monthly rinsing, in most environments, the canvas will require a more thorough cleaning every 2-3 years. To clean your canvas:

1. Brush off excess dust and dirt with a soft brush. NEVER brush with stiff brushes as that will damage the surface finish on the fibers.
2. Spray the awning with clean water. Do not use a high pressure hose. Use only low pressure hoses to clean the fabric.
3. Prepare a solution of solvent-free soap in warm water (no more than 40ºC), and apply it to the awning to dissolve any dirt or debris accumulated on the surface of the fibers.
4. Rinse thoroughly with water to remove all traces of soap.
5. Let the awning air dry, protected from the wind, until it is completely dry.

Recsystem fabrics are protected against the growth of fungi, however, fungi can grow on embedded dirt. A more intensive cleaning will remove these stains:

1. Brush off excess dust and dirt with a soft brush. NEVER brush with stiff brushes as that will damage the surface finish on the fibers.
2. Prepare a solution of 10% household bleach, 20% solvent-free neutral detergent and 70% water.
3. Apply the solution to the fabric, and leave it on for 15-20 minutes maximum.
4. Rinse with clean water several times, as residual bleach could damage the fabric.
5. Let the awning air dry, protected from the wind, until it is completely dry.
6. Repeat the process if necessary.

Properly dispose of chemicals and dirty water to protect the environment. Bleach and other chemicals can damage or destroy surrounding plants, animals and other living matter.

Consumer information

Some imperfections in material may occur due to handling during preparation or installation of the awning.  

Whitish marbled streaks may form on the surface of the fabric during folding, handling and fabrication. This effect, called “crazing,” happens when fabric is folded, and creates micro fractures to the finish, causing light to refract off the fabric differently. This effect tends to appear more often in lighter colored fabrics. Sometimes, small folds may appear along the seams when rolling a canvas due to the increased thickness of the fabric at the seam.

These small irregularities are inherent in the nature of acrylic fiber and do not affect the fabric properties. As such, they are not the responsibility of the installer or manufacturer.